Monday 16 January 2023

 

REFLECTION ON PHARMACY AS A CAREER IN SOUTH AFRICA

 

On Wednesday 8 December, 2021, I tuned in to the South African Pharmacy Council's (SAPC) Master Class on the process of recording one's Continuing Professional Development activities, as had been advertised on their Facebook page. As an aside, I am continually puzzled by the need of a regulatory body, and of professional associations, to make use of social media platforms, such as Facebook, to communicate with their members. After all, it is not an officially recognised medium, and not everyone who has an email address is partial to signing up for a presence on Facebook. The reluctance is surely greater since we learned from a whistleblower who went public recently, about the doings at Mark Zuckerberg's world-famous mega enterprise, and now known as Meta Platforms. The older generations are more prudent about sharing information on social media.

I registered as a qualified pharmacist in January 1962, and a few months l later I joined the Pharmaceutical Society of South Africa (PSSA). I also became a member of the Royal Pharmaceutical Society (RPS) in 1965.  I have remained a member of both ever since. When I switched my career path to hospital pharmacy in the 1970s, I became a member of the South African Association of Hospital and Institutional Pharmacists (SAAHIP) of which I am still an active member. The history of SAAHIP is one of my keen interests. One remarkable fact about SAAHIP is that its leaders have been passionate about providing continuing education to its members. Documentation dating back to the years since the organisation's inception can attest to this fact. Some examples include pharmacology courses that were arranged in the 1950s, mini seminars on a Saturday were held in the 1980s, and speakers provided informative lectures as an item on the agendas of meetings over the years. Then, in 1987 SAAHIP started holding annual conferences at which members shared their innovations in the workplace, and these conferences became a platform for Continuing Professional Development (CPD).  Thus, CPD has been part of SAAHIP's raison d'etre since its beginnings.

When I retired from the KwaZulu Department of Health in 1998 I accepted an offer to work in retail pharmacy in the United Kingdom. Not content in retail, I joined a UK locum agency and started doing locums in hospitals.  In September 2010 the General Pharmaceutical Council (GPhC)came into being and took over the regulatory side of the RPS.  That was when recording of CPD started and I received all the information regarding the system. It was made easier because the Pharmaceutical Journal, the official journal of the RPS, published CPD articles every week, with guidance on how to record CPDs.

Soon thereafter, the SAPC started murmuring about making the recording of CPD compulsory. As it turned out, they had acquired the same programme that the GPhC was using for recording CPD. So, it was easy for me to duplicate what I had recorded on the UK system, onto the SAPC system. I have recently checked the archives of my CPD on the SAPC website and my recorded CPDs starting in 2012 and over subsequent years, are still to be found there.

The SAPC's programme was made available to pharmacists in 2012 but it was not until 2018 that the SAPC published its proposed legislation for making CPD compulsory,  The proposed legislation was published for comment and, as it turned out, once again, pharmacists displayed their apathetic attitude towards  their profession, by ignoring an opportunity to have their say on an event that would have a profound effect on their practice as a pharmacist. Having had first had experience with the proposed system, I seized the opportunity to have my say. As it turned out, I later learnt that only one pharmacist took the trouble to submit comment to the Council. I have no idea what the PSSA, SAAHIP, and the other sectors, had to say on behalf of their members. What troubled me the most was that the GPhC in the UK no longer used the very system that the SAPC was now proposing as a compulsory CPD system for South Africa's registered pharmacists. I wrote: 

Now that the SAPC has finally drafted regulations for making the online recording of CPD mandatory, it is notable that the General Pharmaceutical Council has recently changed its approach to CPD by changing to a system referred to as Revalidation. https://www.pharmacyregulation.org/revalidation (https://www.pharmacyregulation.org/sites/default/files/document/gphc_revalidation_framework_january_2018.pdf)

Fortunately, the SAPC agreed to having six recorded CPDs instead of the original twelve, per annum.

To complicate matters, the system included domains and competencies, and there now exists a forty-six-page Guidance Document for CPD, published as Board Notice 82 of 2020. I printed the document after the MasterClass because I realised that the one, I had in my possession was outdated, having been approved by the SAPC on 17 February 2016. The latest document now included Behavioural Statements for each competency, a subtlety that I had not missed all these years.[SB1] 

As I sat through the Masterclass presentation in which a step-by-step explanation was being given to an unknown number of registered pharmacists, whose livelihood depended on recording six continuing professional development activities for this past year, 2021, a niggly feeling of resentment started creeping up on me. I had already recorded the required number of CPDs for 2021. I had done the same during the previous year, presumably to the satisfaction of the assessors, as I was in possession of a letter from the Council thanking me for my efforts, but I was also aware that the Council had extended the deadline by several months for 2020 submissions. Something was wrong with the picture.

Why were pharmacists being singled out for such stringent requirements for practicing their profession? In my comments to the proposed compulsory CPD regulations I had pointed out the following:

"I have checked to determine what is required by other professions and the overview provided on the Health Professions Council of South Africa (HPCSA) website reads as follows:   

Core Operations - HPCSA

Healthcare practitioners have a responsibility to continually update their professional knowledge and skills for the end benefit of the patient or client. To this end the HPCSA has implemented a Continuing Professional Development programme. Every practitioner is required to accumulate 30 Continuing Education Units (CEUs) per twelve-month period and five of the units must be on ethics, human rights and medical law. Each CEU will be valid for 24 months from the date on which the activity took place (or ended, in the event of post-graduate studies) after which it would lapse. This means that practitioners should aim to accumulate a balance of 60 CEUs by the end of their second year of practise, and thereafter top-up the balance through additional CPD as each 24 –month validity period expires. 4

Mandatory random audits are conducted to ensure compliancy. Once a practitioner’s name has been selected, they are required to submit a CPD portfolio to Council within 21 days. Non-compliant practitioners will be given six months in order to comply. After the period of 6 months a practitioner will again be audited and if there is still non-compliance, the Professional Board will consider appropriate action. Practitioners are only required to submit their CPD portfolios when their names are drawn from a random sample audit and when requested to submit their completed form CPD 1 IAR with accompanying proof of CPD activities undertaken.

This appears to be a more reasonable requirement. The activities are fewer in number, and some can be rolled over into the following year."

The Health Professionals Council of South Africa (HPCSA), together with the 12 Professional Boards under its ambit, is established to provide for control over the education, training and registration for practicing of health professions registered under the Health Professions Act. This is also the same reason for the existence of the SAPC. This, then, begs the question, what is so special about the pharmacy profession, that their CPD has to be so micromanaged?

This also leads to further reflection. When I embarked on my pharmacy career, the South African Pharmacy Board (SAPB) controlled the profession. Back then the Pharmacy Board was half the size of the present SAPC, and most of the members were pharmacists elected by registered pharmacists, unlike the government controlled present SAPC. The exams for every subject were set by external examiners appointed by the SAPB. The courses were undertaken at pharmacy schools within Technical Colleges. In the 1950s there was a pharmacy school in Cape Town, Durban, Port Elizabeth, and Johannesburg. As a result, every student doing pharmacy had to be au fait with the syllabus of every subject when writing the board exams. Pharmacy was renowned for being a difficult course because of the system of board exams. It was not unheard of that some students wrote an exam three or four times, before passing. Also, at that time students did their "apprenticeships" before writing their finals. I did my first year, then did a two-year apprenticeship, before doing my last two years of study. There was no need for a pre-registration examination, because all pharmacists wrote and passed board examinations. Since the 1960s, pharmacy courses have been introduced by the universities and pharmacists now register with a four-year BSc degree and a one-year internship.  But in order to ensure that registrants conform to the same standards, a pre-registration examination has to be passed. In addition, the government introduced a compulsory one-year community service a couple of decades ago, to ensure that remote hospital pharmacies could be assured of at least one pharmacist on their staff.

Could it be that the SAPC is concerned that the pharmacists that are being turned out by the universities, and are doing internships and community service, within government hospitals, are incompetent at keeping up to date with developments in their chosen profession of pharmacy? Why is it necessary for professionals to be spoon fed with CPD throughout their careers? Why do they have to record what they have learnt and provide proof thereof?

What is it costing the SAPC to assess the thousands of CPD submissions submitted annually? Going through each pharmacist's submissions, checking if they are two step or four step, whether they fit into the correct domain, the correct competencies, and fit the correct behavioural statements?

I had decided to become a pharmacist because I considered it a suitable career for a woman. I have been a dedicated pharmacist to this present day. For me it has not been a job, it has been a profession. I did not stop being a pharmacist when I retired and went on pension from my full-time job. I belong to my professional organisations. I have worked in various fields, and in each field, whether it be retail, hospital, wholesale, quality control, quality assurance, no matter which country I worked in, I made sure that I was capable of performing the work expected of me.  I still consider myself a pharmacist, even though I have not been in paid employment for a number of years. I read pharmaceutical journals, I participate in webinars, and I am active in my professional organisations.

To me, it is insulting that the SAPC has seen fit to designate pharmacists as being either active or not active, or practicing or non-practicing. One is either a pharmacist or one is not. If one is a pharmacist, one must behave professionally. Does a university even include what it is to be a professional in its courses? If the SAPC is concerned about the quality of graduates that are being turned out by the universities, it should be devoting more time to ensuring that the universities are turning out well equipped, intelligent, professional pharmacists, who understand the importance of remaining abreast of developments in their field of expertise. Then perhaps the Council can be assured of a quality service being provided by registered pharmacists.

What distinguishes pharmacists from other health professionals? if the HPCSA is satisfied that its members may submit an accumulation of points to remain registered, why does the SAPC require its pharmacists to record in detail what activities they have undertaken and to categorise the activities into domains and competencies, and then write lengthy descriptions of what has been learnt and why. Do I need to worry about the competency of the next doctor I consult, or the surgeon who may perform emergency surgery on one of my loved ones? What about the dentist who has to repair my teeth?

After spending sixty plus years of my life as a pharmacist, I have no intention of bowing out gracefully from the profession, as many of my colleagues have done.  It is my intention to remain on the SAPC register as an active, practicing pharmacist, although I do not intend to work for remuneration. But I want to describe myself as a pharmacist; I will behave professionally, and I will continue keeping myself informed about developments in the world of pharmacy, and I still wish to continue having opinions on what takes place within the field of pharmacy, and hopefully inspire younger pharmacists to do the same. I end this piece with a quotation that has stuck in my mind for fifty years:

 If all pharmacists were laid end to end, would they even care?

 


 [SB1]

Sunday 7 July 2019

Is the Tail Wagging the Dog?

The following is a copy of the opinion piece I wrote for the South African Pharmaceutical Journal. It was published in Vol 83 No3 (April 2016). 

"I had not made a telephone call to the South African Pharmacy Council (SAPC) for several years, but recently I did so and encountered the vaunted call centre. I listened to a series of messages for nearly five minutes before I was told that due to the high volume of calls I should please wait for the next available call centre agent, and that I was number thirty in line. I promptly hung up. What incensed me about that extraordinary lengthy greeting was that my time was being wasted listening to the Council’s various messages and in particular the one about its 2nd Pharmacy Conference, and this on a line used by members of the public as well. I was locked into this monologue which included thanking the Council’s Diamond sponsor, Aspen Pharmacare for making the 2016 Conference and the Pioneer awards possible.

Back in 2013 when I heard about the Council’s plan to have its 1st National Pharmacy Conference, I was confused and many questions passed through my mind. I did not pursue the matter at that time due to plans that took me out the country. But now this call centre message sparked my interest.

There is an overview on the SAPC’s website stating that the Council is created for the profession by the profession and that it is an independent statutory body which receives no grants or subsidies from the government or any other source, but is wholly funded by the registered members of the profession. So why should such a body find it necessary to plan a pharmacy conference and, what’s more, have it sponsored by pharmaceutical companies?

The Pharmaceutical Society of South Africa (PSSA), although it has approximately 7000 members, which is about half of the number of registered pharmacists in the country (the current SAPC statistics reflect 14 031 pharmacists) is recognized as the voluntary body representing pharmacists in South Africa. One of its functions is to take up the cudgels on behalf of pharmacists when problems arise. It makes recommendations to the SAPC and the Department of Health on matters affecting the profession, matters that are raised at branch level and debated at conferences. What’s more, the PSSA has been organising annual conferences since its formation in 1946.

So am I the only pharmacist who is astounded at the thought of a regulatory body accepting sponsorships from pharmaceutical companies and brazenly advertising Aspen Pharmacare as its Diamond sponsor? Why do the words “conflict of interest” come to mind? I have perused the Pharmacy Act 1974 (Act No, 53 of 1974) and under the section which describes the general powers of the council I found this last line which reads “generally to do all such things as the council deems necessary or expedient to achieve the objects of this Act”. Would this really cover the arranging of a conference at an expensive venue, with participants paying R3 450 for early bird registration and R4 450 after 31 August, 2016?  This already excludes the pharmacists working at the coalface who would have to pay for a locum as well.

I have taken the time to read available information regarding the first conference that I found on the SAPC website, but it comprised only the programme and not the content of the presentations. There were some really glittering social events and even a day’s golf. At least nine of the Council’s complement of 72 staff members (salaries funded by the pharmacy fraternity on the register) were present and were manning the Council’s exhibition stand.

A brief reminder of the history of the SAPC in relation to the PSSA is warranted. I gleaned these facts from “A History of Organised Pharmacy in South Africa 1885-1950”   by Mike Ryan.

In South Africa, Pharmaceutical Societies existed before any Pharmacy Board or Council ever did.  Back in the early 1800s a Medical Committee, originally called a Supreme Medical Committee, and later named the Colonial Medical Committee, was responsible for public health in the Cape Colony. It also controlled the activities of apothecaries and doctors.

The South African Pharmaceutical Association was formed by a handful of pharmacists in 1885 in the Eastern Cape. This was followed by the formation of the Cape Pharmaceutical Society in 1887 in Cape Town. Through the efforts of, and input provided by, these organisations a separate regulatory body for pharmacy was established in 1891 when the first Medical, Dental and Pharmacy Act was passed. The Transvaal Pharmaceutical Society similarly gave input when the Pharmacy Act of 1904 gave rise to the Transvaal Pharmacy Board.

When the Union of South Africa was formed in 1910 a Pharmacy Board existed in each of the four provinces and the road to the formation of the South African Pharmacy Board was a rocky one. After ten years the Medical, Dental and Pharmacy Act was passed in 1928. Meanwhile the provincial Pharmaceutical Societies were planning to form a national body, and ultimately a draft constitution was completed in August 1944. In March 1946 the first AGM of the Pharmaceutical Society of South Africa was held in Johannesburg.

So there we have it in a nutshell. Historically pharmacists in this country created professional bodies (pharmaceutical societies) to enable pharmacists to speak with one voice and form a united front to protect their interests and, in turn, to establish a statutory body to regulate the practice of pharmacy.

Has the PSSA been hoist by its own petard? Now we have the regulatory body planning conferences and the future of pharmacy.

It is no secret that the pharmacy profession is a fragmented one. It seems that when problems arise in the profession, the PSSA is accused of not doing enough and the solution is to form a new organization. It is very unfortunate that the PSSA does not have the support of all pharmacists. I wonder if non-members realise they are free-loading on the achievements of the PSSA?

Could it be that the SAPC is in effect taking advantage of this fragmentation, and is exploiting the situation by holding these pharmacy conferences and inviting the glitterati of pharmacy? I never thought the day would come when the Pharmacy Council would push the PSSA aside, snatch sponsors from under its nose and perhaps eventually succeed in making the PSSA redundant. This is so ironic considering the history.

What will be exploited next? Already the Department of Health has flexed its muscles regarding the training of pharmacists. Students who have finalized their academic years at university need to do a year’s internship. Judging by comments in social media sites, finding an internship is becoming difficult and in March of this year there are still students seeking internships. This has a serious ripple effect on their careers. They cannot be registered as a practicing pharmacist until they have completed a year’s community service in a government hospital.  Dispensing fees are controlled by the Department of Health. What impact will the proposed NHI have on pharmacy? There are medicines in short supply - could this possibly due to a centralized tender system and inefficient provincial distribution systems?

Pharmacists and pharmacy students need to seriously contemplate what is happening in their profession and realise that it is time discard the apathetic, selfish attitude pervading this profession. If they don’t, events may overtake pharmacy and members of the profession may no longer have any opportunity to shape its future. Lorraine Osman describes the present situation very eloquently in her Editorial Comment in the January/February 2016 South African Pharmacy Journal Vol 83 No 1.

Section 3 of the Pharmacy Act 1974 (Act No. 53 of 1974) lists the Objects of council, and 3(b) reads

“to advise the Minister or any other person on any matter relating to pharmacy;”

Who is advising the Council? Is the tail wagging the dog?"

Monday 8 October 2018

My Comments on the Draft NHI Bill, July 2018


Delivered by Email                                                                                                                                           1 September 2018

 
Director-General of Health,

Private Bag X 828,

Pretoria, 0001

 

For attention :  Deputy Director- General: National Health Insurance, Dr Anban Pillay

  

Dear Madam
 
Draft National Health Insurance Bill 2018
 
As a South African citizen, and therefore an interested person, I thank wish to thank The Minister of Health for the invitation to submit comment on the draft National Health Insurance Bill as published in the Government Gazette, No. 41725, dated 21 June 2018.

This submission is lengthy because I refer to several research papers and case studies that contain conclusions similar to my views, and I quote often from them.

I have read the entire draft Bill, and in addition, I have read the sections from the Constitution of the Republic of South Africa No. 108 of 1996 to which reference is made within the document. The following sections are relevant to my comments:

27. Health care, food, water and social security.-(1) Everyone has the right to have

access to -

(a) health care services, including reproductive health care;

(2) The state must take reasonable  legislative and other measures, within its available resources, to achieve the progressive realisation of each of these rights.

(3) No one may be refused emergency medical treatment

 
CHAPTER 10

PUBLIC ADMINISTRATION

195. Basic values and principles governing public administration.-(I) Public administration

must be governed by the democratic values and principles enshrined in the Constitution,

including the inter alia following principles:
 

A high standard of professional ethics must be promoted and maintained
 
Public administration must be accountable.
 
Good human-resource management and career-development practices, to maximise human potential, must be cultivated.

Public administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation.


I have also read the document containing Minister Aaron Motsoaledi’s address to the audience when the National Health Insurance Bill was released, together with the Medical Schemes Amendment Bill, at the Press Conference on 21 June 2018. My comments in this letter concern the former bill only,

 In his opening address Minister Motsoaledi makes the following comments:
 
We are painfully aware of the fact that some people believe that even before we open our mouth about NHI, we must sit and fix the ailing public healthcare system first.

We are very much alive to the problems of poor quality and lack of efficiency in the public healthcare system. That is not a matter of debate.

 He goes on to say:

The National Development Plan (NDP) has actually flagged it unambiguously. It said in implementing NHI, South Africa has two problems to solve, viz -

The existing cost of Private Healthcare; and

The poor quality of care in the Public Health system

 
Then he states:

Fixing the quality of Public Healthcare is never going to be an ending event. It is rather an ongoing and continuing process which has no end as long as the health system exists among people.
 
Then he admits to the following:

This was after we had done an audit on 6 key indicators of quality in our healthcare facilities - these indicators were cleanliness, safety and security of staff and patients, attitude of staff to patients, waiting times, infection control, and drug stockouts.
We were rattled to find that there was an 80% failure rate on our facilities on the issue of attitude of staff.

 So we can claim that the first Act ever to be amended in preparation for NHI, the National Health Act, was amended due to our worry about quality.
 
 Near his conclusion he states the following:

 3. GP Contracting

Here we were testing how private GPs can be integrated into the healthcare system to provide services. And hence in NHI GPs and clinics will be the 1st point of call and for HIV and AIDS, we are going to decant 50 000 patients to be under the care of GPs

 I admit that I do not know what he implies by his words “…. It is rather an ongoing and continuing process which has no end as long as the health system exists among people” Which health system? Any health system?

 
Despite the Minister’s remarks, and his admissions regarding the poor quality of the existing healthcare system, I cannot share his optimism that a national health insurance will solve the problems regarding healthcare in the country. During my online research on the subject of healthcare in South Africa, I have come across a range of papers on the subject and there is a common thread amongst them all, and it has to do with human resources in healthcare. The most important conclusion reached is that throughout the country there is no proper record kept of available human resources in the professional cadres in health care. The bodies responsible for the registration and for maintaining the registers of the respective professions, do not keep track of the whereabouts of those on their registers.
 
Despite the Government’s best efforts over the years at providing health care for the population as per the Constitution, the quality of the health care, as mentioned above by the Minister, has suffered. I do not believe that the introduction of NHI is going to make any difference whatsoever unless the necessary quality and quantity of the workforce is first remedied.

 It is evident that the Department has been unsuccessful in achieving its goals over the past two decades, despite having the financial resources to do so. The introduction of a slew of new boards and committees will meet with little or no success if the necessary improvements to the quality and the quantity of the work force currently responsible for health care are not first given priority. . If attention were to be given to fixing the existing problems, the current system would work as originally envisaged, and there would be no need for a new system,

 The following excerpt is copied from the NHI Bill:

Functions of Fund

6. (1) The Fund

 ( h) may purchase health care related service, medicines, health goods and health products that are of a    reasonable quality;

  The procurement of medicines is already a function of the Department of Health. This is another function that falls apart if untrained, inefficient, and disinterested workers, become responsible for the supply chain of medicines to hospitals, clinics, and ultimately patients. Most patients will attest to the fact that this function is in complete disarray. This will not improve simply by introducing a new Bill. The centralized tender system has deteriorated over the past score years. There appears to be incompetency at almost every level of the system. How will the envisaged proposal, I quote:

       Subject to sections 35 and 37, the Fund may enter into contracts

for the purchase, procurement and supply of health care services, medicines, health

goods and health related products where the health care provider, health

establishment or supplier is accredited as provided for in section 38 and must -

(a) demonstrate to the satisfaction of the Fund its capacity to deliver such

services in sufficient quantity and of sufficient quality to meet the needs of

users;

(b) guarantee that there will be no interruption to supply for the duration of the

contract;

(c) conduct its business in a manner that is consistent with the best interests

 be an improvement considering that is, in essence, what the current system is supposed to achieve?

In support of my argument, I wish to draw your attention to some, of several, research papers that are available on line.
 

The first, (published in Am J Public Health. 2011 January; 101(1): 165–172.) is entitled:
 
Health Care Capacity and Allocations Among South Africa's Provinces: Infrastructure–Inequality Traps After the End of Apartheid  and is authored by David Stuckler, PhD, MPH, Sanjay Basu, MD, PhD, and Martin McKee, MD, DSc.


Their stated objective was “We assessed the determinants of health care funding allocations among South Africa's provinces and their effects on health care from 1996 through 2007”

In their discussion on the results of their investigation the authors remark :

We found that health system capacity, measured by numbers of doctors and hospitals, emerged as a significant driver of inequalities in health spending. Human resources have been attracting increasing attention as an important factor when seeking to scale up health care investment and can be considered a measure of absorptive capacity. Although the post apartheid government recognized early on that the scarcity of human resources was a barrier to scaling up basic health services, the measures put in place to address this problem do not seem to have been effective. Other research in 3 South African provinces and interviews with Treasury civil servants suggest that implementation capacity, a function of availability of managerial staff, is at least as important as a shortage in the number of health care workers. There is also evidence of uneven distribution of the limited number of staff available, a situation exacerbated by better conditions in the private sector and HIV programs.”

The African Institute for Health and Leadership Development  is responsible for a series of case studies funded through a project “From Brain Drain to Brain Gain”.  These case studies can be viewed online.  In the case study entitled  

UNDERSTANDING AND MANAGING THE MOVEMENT OF MEDICAL DOCTORS IN THE SOUTH AFRICAN HEALTH SYSTEM” dated March 2017, and authored by Percy Mahlathi and Jabu Dlamini, the opening paragraph in the Abstract reads:

Background. The provision of health services is largely dependent on the sufficiency of the health workforce in terms of numbers, the quality of skills they possess, how and where they are deployed and how they are managed. With increasing urbanization, the issue of migration (including immigration, emigration and movement between the public and private sectors) of health personnel has become a critical factor in the debate about social justice in health, especially access and equity in the provision of health services. This case study seeks to better understand the patterns of movement of medical doctors and the development of associated policies in order to help health authorities to put in place the necessary systemic improvements for effective management of health workforce migration.

 The method used is described  thus:
 
 Data were collected from the provincial Departments of Health, the Medical and Dental Board  of the Health Professions Council of South Africa, the South African Medical Association and individual medical practitioners through a survey. The data utilized were derived from responses to a survey questionnaire.
 

The authors have done a thorough investigation and make comments under many headings  including:

Health workforce context, Policy on the Recruitment and Employment of Foreign Health Professionals in the

South African Health Sector, Regulation of medical practitioners, South Africa–Cuba Medical Training Programme, Migration of the medical workforce.

 
The study also sought to identify whether any synergies or gaps existed between the workforce data systems of

provincial Departments of Health (the major employer within the health sector), the HPCSA and  the largest

medical professional association – the South African Medical Association.

 The document has many tables and graphs reflecting statistics gathered. These include

 MEDICAL TRAINING SPACES ON HPCSA SYSTEM

TOTAL NUMBER OF MEDICAL STUDENTS

(FIRST TO FINAL YEAR)
PCSA ACCREDITED AND APPROVED POST

NUMBERS (INCLUSIVE OF ALL TEACHING HOSPITALS (of which there were none available)

PERCENTAGE SHARE OF EXPATRIATE MEDICAL WORKFORCE FROM MAIN SOURCE COUNTRIES

HPCSA MEDICAL OFFICER REGISTER

 AGE PROFILE OF GENERAL PRACTITIONERS, 2012–2015

AGE PROFILE OF EXPATRIATE MEDICAL PRACTITIONERS
MEDICAL OFFICER STOCK IN GOVERNMENT HOSPITALS, 2011–2015

PROVINCIAL GP REGISTER AT HPCSA, NUMBER AND % OF NATIONAL TOTAL
MEDICAL OFFICER RESIGNATIONS ACROSS FIVE PROVINCES (MALE AND FEMALE), 2011–2015

MOVEMENTS UPON RETURN FROM OVERSEAS EMPLOYMENT

Most include the years 2011 2012 2013 2014 and 2015.
In the DISCUSSION section the authors state:

The HPCSA is the national custodian of data on the medical doctors in South Africa regarding registration

and licensure to practise. It is mandated by the Health Professions Act No. 56 of 1974 (as amended) to set up a

medical board that regulates accreditation of medical education  programmes and registration of medical students, qualified medical staff and specialists, and to keep an annual register of all these through the Medical and Dental Board. In the execution of its duties it must continue to liaise with the national Department of Health.

 Whilst a relationship exists between the Department of Health and the HPCSA, their workforce management systems are not synchronized. This creates a challenge for the broader management of the health workforce, including planning. Some respondents reported leaving for overseas countries only to return to the urban centres such as Johannesburg and Cape Town, whilst a few returned to rural provinces (see Figure 6). The shortage of medical doctors in the rural public service globally has been documented before (16). However, it is difficult to state categorically how many doctors work in rural areas, partly because of the challenge of defining what qualifies as rural or not. In   the South African context, the urban–rural factors, whilst important in the distribution, recruitment and retention of health workers, must be considered together with other factors in the health workforce planning processes. The excerpts quoted earlier provide an indication of the health system-wide challenges that contribute to the migration of medical practitioners.

 They continue:

In South Africa, public health workers have been permitted+ to work part-time in the private sector since the early 1990s, initially through the Limited Private Practice Policy and, since 2001, through the Policy on Remunerated Work outside the Public Service . Because dual practice is a sanctioned activity, the public service employer should be able to know who does what work and where. Accurate records must thus be maintained across all employing agencies of government. In our study, it was difficult to determine how many medical practitioners work exclusively in the public or private health sectors. It was also difficult to determine how many of those appearing in the HPCSA register have emigrated. This is the essence of the Brain Drain to Brain Gain project2 – updating expatriate policy, supporting entry/exit processes, and strengthening  links between HPCSA registration and employment status of the physician workforce.

They opine:

This requires strong coordination and leadership at the level of the national Ministry of Health as the chief

steward of the health system in the country. It must involve the public, private and nongovernmental or not-for-profit health sectors. The HPCSA is a critical player in this process as it has the legislative responsibility to

maintain the credibility of the register and ensure that only competent medical practitioners can  practise medicine in the country. There is currently no link between the HPCSA registration system and  the government’s system. Any verification required is done manually, and  the HPCSA i-register on the website may be used for the manual verification of a practitioner’s registration  status. While the Medical and Dental Board of the HPCSA may be responsive to the Ministry of Health’s call for increased numbers of practitioners, the Board is limited by the number of training places that are available at any given period.

 The following recommendations are made by the authors:

 1. There needs to be a system to monitor emigration without an intention to stop it but to formalize it (the

present study suggests that many doctors leave for short periods).

2. The HPCSA needs to be the custodian of the migration monitoring system and collaborate with its counterparts in other counties

3. Government-to-government agreements should be encouraged so that the migration numbers can be better managed without one party losing out.

4. The South African Medical Association should play a bigger role in monitoring, as doctors tend to trust

the organization more than they trust governmental or health authorities.

5. The Ministry of Health and the HPCSA should actively engage the medical profession on issues of migration to directly address their perceptions of being victimized.

6. The Department of Health and the HPCSA should interact regularly to:

(a) analyse the recorded movement of medical officers employed in the public health facilities;

 (b) gain insight into the views and perspectives in South Africa of emigrant medical practitioners; and

 (c) identify existing policy instruments and practices in place to maximize benefits and mitigate negative consequences of the migration of medical doctors

7. There needs to be intergovernmental discourse at country level regarding migration of professionals across the board, including for example engineers, medical doctors, physiotherapists, among many as these are trained at great expense to the country. A uniform approach will assist in removing perceptions of victimization prevalent in the medical workforce.

8. Increased focus should be placed on migration trends between  rural and urban areas of the country.

9. HPCSA becomes the custodian migration monitoring body whose role should include the contextual relationship with the Department of Health to meet the reporting requirements of the Code.


The entire document can be found using this link:


Given the above, the Minister’s plan to “And hence in NHI GPs and clinics will be the 1st point of call and for HIV and AIDS, we are going to decant 50 000 patients to be under the care of GPs” seems overly optimistic and gives rise to skepticism.

The same duo from The African Institute for Health and Leadership Development did a follow-up case study  entitled  NURSING AND MIDWIFERY MIGRATION TRENDS IN THE SOUTH AFRICAN HEALTH SYSTEM”

Both case studies are of similar design and overlap in some respects.
The link to the nursing one can be found at:


In this twenty-eight page document, too, there are numerous informative tables of statistics.


In their background discussion the authors outline the health system:

The South African health system is premised on primary health care (PHC) services that are delivered through a District Health System. The system is designed to ensure easy access to health services by every citizen in line with the Bill of Rights as enshrined in the Constitution of the Republic of South Africa. With effect from 1996, the gov­ernment endeavoured to extend access through a massive clinic building programme and revitalization of hospitals across the country. The public health service is divided into primary, secondary and tertiary care through health facilities that are located in, and managed by, the provin­cial Departments of Health. The provincial Departments of Health are thus the direct employers of the health workforce, including nurses, whilst the national Ministry of Health is responsible for policy development and coordination.
They continue:

There is a realization that the health workforce plays a critical role in advancing the health system goals, largely driven by a policy position of improving access to health care for all citizens. In the mid-2000s, the nursing profession, through their national association, the Democratic Nursing Organisation of South Africa (DENOSA), made several representations to the Ministry of Health for the creation of a post at national level that would be dedicated to nursing issues. The driving force was a realization and acknowledgement that nursing, being the largest component of the health care professions, needed coordination at the highest policy level.

Such a post was created in 2014.

The authors go into great detail about the training of nurses, various training institutions, various qualifications. They paint a chaotic picture.

In the final discussion, the authors point out that South African nurse training is esteemed for the high standard of training it offers its practitioners, a quality that renders them prime candidates for recruitment. The nursing profession, in common with the teaching profession and police training, has for a long time been easier to access by ordinary South Africans than other fields of study, such as law, engineering, medicine, pharmacy, and dentistry. Nursing has over the years been the first point of contact that patients have with a health system. Nurses are found in every health facility across the country and play a vital role in the delivery of health services, from PHC to highly specialized medical interventions.”

What is alarming, is the following observation:

Despite the high level of training of midwives, the letters of verification are requested for confirmation of the nurse’s competence as a general nurse, not as a midwife.

Consequently, it can be assumed that nurses’ movements are based on their basic nursing competencies, except those of highly specialized categories such as critical care, intensive care unit and theatre nursing. The prevalence of the moonlighting phenomenon can be attributed to a desire by health professionals generally to augment their salaries. This practice also exists in other professions, such as medicine, where it is termed “remunerative work outside public service”. All provincial nursing directors reported that this practice is officially allowed on condition that the services provided in the private health facilities do not conflict with the nurse’s normal duties. They however concede that it is a practice that is very difficult to control or monitor.

Whilst the movement of nurses to other countries appears insignificant in terms of recorded verifications, it is the moonlighting phenomenon that must be addressed. The number of persons registered by SANC forms the largest proportion of all those registered by all three statutory health councils – SANC, 401 543 (57.93%); Health Professions Council of South Africa, 249 827 (36.05%); and the South African Pharmacy Council, 41 745 (6.02%). This indicates the need for the implementation of the National Health Insurance system to be heavily reliant on (a) the continued production of highly qualified nurses; (b) equitable distribution of qualified nurses between urban and rural public health facilities; and (c) ensuring that effective retention strategies for nurse practitioners are in place, especially for rural hospitals and clinics.

Another notable finding is the variance between registration of nurses by SANC per province versus the total employment numbers as supplied by the Vulindlela human resource system in public service. Vulindlela, a derivative of the payroll system in public service, provides employment figures relating to financial years. Table 18 shows a number of data gaps that were experienced when extracting figures for the present study; for example, the North West province did not show any resignation record for the years 2012 to 2016. This is most likely due to a system glitch. The 2016/2017 figures could also not be reliably extracted. The option would therefore be to do a headcount at provincial level to obtain accurate figures. However, provincial Departments of Health also rely on the Vulindlela system, which does not make a separation between a registered nurse and a midwife. This is one aspect that the nursing profession has to work on and clarify because not every nurse is a midwife, even though many have midwifery skills. The employment system records a nurse generically as “registered nurse” and does not separate that from a midwife. This will hopefully be addressed through the new nursing qualifications and creation of a nurse specialist register. There is also a need to devise a mechanism for matching data between SANC, provincial Departments of Health and private sector employers.

The authors open their concluding remarks with the following:

Measuring the migration trends of nurses is critical for the provision of health services in South Africa from a workforce planning and human resource deployment perspective. Over the years indirect measures have been attempted, particularly for medical doctors and nurses. However, these remain inaccurate, as some professionals choose to keep their registrations active in some overseas countries to facilitate temporary work stints,

Of the eleven recommendations suggested, I will only list the following, which if they had been introduced during the past twenty years, could have made a vast improvement to the quality of the existing healthcare system, and time and money  would not have been expended  on drafting  a NHI bill:

A mechanism for monitoring migration trends of nurses to be established through the involvement of SANC, the Ministry of Health and the Department of Home Affairs. The Department of Home Affairs already has a mechanism for determining priority skills among immigrants that seek employment in South Africa.

A separate register for nurses who are not in active practice to be established at SANC. Calculating the attrition rate due to retirement and death is important for workforce planning.

A collaboration to be set up with other statutory health councils for mapping out accurately where registered practitioners are employed
     A mechanism to be devised for matching nursing workforce data between SANC, provincial Departments of Health       and private sector employers.

SANC and the Ministry of Health to engage nursing professional associations to impress on them the need for monitoring migration trends as one of the mechanisms to positively influence nursing planning and eventually education, training and deployment

The registration categories to be aligned to the new nursing qualifications such that it is easy to distinguish midwives from those who may possess midwifery skills but are not applying those skills in their daily work environment, for example in a mental health facility.

In 2007 the first of a series of articles “Health in South Africa 1” was published in The Lancet. The authors are Hoosen Coovadia, Rachel Jewkes, Peter Barron, David Sanders, Diane McIntyre and the article is titled The health and health system of South Africa: historical roots of current public health challenges”.

It is not necessary for me to go into this history of health, it is more pertinent for me to point out their comments under the headings of

Inadequate human resource capacity  and management (with the subheadings of historical perspective, human resource challenges, and  issues with human resource management) and Poor stewardship , leadership, and management of the health system.

They point out that
From 1994, the health sector in South Africa has been affected by a legacy of maldistribution of staff and poor skills of many health personnel, which has compromised the ability to deliver key programmes, notably for HIV, tuberculosis, child health, mental health, and maternal health. The staffing crisis is especially acute at the district level and has persisted, despite 60% of the health budget being spent on human resources. This situation has been aggravated by several unfortunate policy decisions—such as the offer of voluntary severance packages to public sector staff in the mid-1990s that had the effect of moving (often skilled) staff out of the public sector and into the private sector, international agencies, or early retirement. There has been a substantial decrease in the nurse-to-population ratio, from 149 public sector professional (i.e., registered) nurses per 100 000 population in 1998 to 110 per 100 000 population in 2007. This reduction has resulted from a decline in the number of nurses graduating because of the closure of many nursing colleges in the late 1990s, migration from the public to private sectors and to jobs abroad, and attrition due to retirement and HIV/AIDS (which affects 16% of the nursing profession). With as many as 40% of nurses due to retire in 5–10 years, nursing remains the most crucial area for urgent policy intervention.

 
Under the sub-heading of issues with human resource management, they further point out:

A central challenge of the health system has been a reluctance to strengthen management of human

resources. Part of the problem lies with managerial capacity. Under apartheid, senior management throughout

the system was male and white, and public sector managerial competence was centralised and highly

variable. The public sector had been expanded to reduce white unemployment, with the result that employment was seen as a goal in its own right. After 1994, a concerted eff ort was made to include women and black people in senior and top management teams. The changes resulted in loss of institutional memory and some problems associated with many inexperienced managers placed in positions of seniority (because competence had not been an essential criterion for public sector appointments in the past, lack of experience or expertise was not seen as a necessary barrier to employment). Inexperienced  managers have struggled to handle the major challenges associated with transformation, and, in particular, efficient and effective management of human resources. Reports of ill discipline, moonlighting, and absenteeism are widespread. Additionally, there is a serious shortage of training, support, and supervision. There has been insufficient political will and leadership to manage underperformance in the public sector. There has also been a stubborn tendency to retain incompetent senior staff and leaders, including (until recently) the former Minister of Health. As a result, for many years, loyalty—rather than an ability to deliver—has been rewarded in the public sector and there has been no climate of accountability, apart from financial accountability of senior managers, which was ensured through the Public Finance Management Act 1999. This move, however, has meant that cost-containment has become the dominant determinant of practice in the health system Incompetence within the public sector is so widespread that it is an issue that has become very difficult to deal with. Limited capacity is a problem at every level of the health sector and throughout other sectors of government. It clearly stems from the historical legacy, but also from the disastrous education situation, which has resulted in most individuals emerging from secondary (and often tertiary) education with limited numeracy, literacy, and problem-solving skills.98 There has been a consistent refusal of government to face up to the failure of the education system and to consider radical action to remedy it. A more efficient public sector requires the political determination to solve the problem of capacity, to deliver public services, and to change the culture of the public service from one that is oriented towards security of employment and reward for loyalty, to one focused on accountability and delivery of services to the public, in which competence and performance are both expected and rewarded.

 Under the heading Poor stewardship , leadership, and management of the health system, they continue their comments thus:

The Ministry of Health’s role in providing overall guidance on activities that contribute to improving levels of health in South Africa has generally been characterised by good policies, but without equivalent emphasis on the implementation, monitoring, and assessment of these policies throughout the system. Neither has the Ministry of Health given priority to these policies within the resources available. The scarcity of human resources, especially in rural areas and at lower levels of the health system, have presented one constraint to policy implementation, but another key constraint is that at all levels of the health system there has been inadequate stewardship, leadership, and management. There is an increasing number of studies examining these deficiencies in different combinations both at different levels of the system and even between facilities of the same type. The lack of stewardship and leadership has been evident in the highly variable quality of care delivered within the public sector. For example, the Western Cape province had tuberculosis cure rates of around 80% in 2007, whereas for most of the districts in KwaZulu-004Etatal, the cure rates were between 40% and 60%.

 They provide further examples. Then their conclusion contains the following remarks:

 ,,,,,,,,,There has been a notable lack of progress in implementing the core health policies developed by the ANC, and some disastrous policy choices…………. Moreover, it demands determined efforts to show leadership and improve stewardship and management in the health system and to ensure that sound health policies and social policies are both developed and implemented.
 

I doubt that their vision included a radical switch to a National Health Insurance.

 
I have one further study, and it will be my final one, that I believe has merit and supports my arguments.It is entitled “Achieving universal health coverage in South Africa through a district health system approach: conflicting ideologies of health care provision. I will not lengthen this letter by quoting from it, except for the conclusion:

We conclude that in South Africa the DHS is pivotal to health reform and UHC may be best achieved through minimal universal coverage with positive discrimination to ensure disparities across districts in relation to disease burden, human resources, financing and investment, administration and management capacity, service readiness and availability and the health access inequalities are consciously implicated. Yet ideological and practical issues make its achievement problematic.

Here is the link it.  It is worth a read, if you have not yet viewed it.


 
I am sure that by now you would have comprehended why I am completely opposed to the implementation of a National health Insurance, particularly for the reasons that are provided in the Preamble to the Bill. The above studies all provide the evidence and statistics that the existing health service is failing the citizens of South Africa mainly because of inadequate human resources, the lack of planning for adequate human resources, and the poor training that some receive. One study makes damning comments about lack of leadership, and lack of management skills. How do you envisage that a change in policy, namely the NHI Bill is going to magically change the situation?
 

I am concerned about the vague unelaborated wording in the paragraph preceding the Preamble of the Bill. How is providing mandatory prepayment health care services going to benefit the citizens if the current inadequate  human resources, with lack of leadership,  have to be responsible for doing the work at the coal face?
 
Parts 2, 3, 4, 5, and 7 all include lists of committees and other organisations, which will require the appointment of people who will require expertise.
 
There is an entire section regarding the formation of a National Health information Repository and Data System
 
 Then there is a section that refers to the matter of Payment of service providers.

 All the above proposals sound very ambitious for a country such as South Africa, where sadly so many provincial and local governments, as well as parastatals, seem to have trouble controlling their finances and with running their services, efficiently and effectively.

 
Yours sincerely
 
Susan Buekes